Yes, I had to spend a day and contact the support team- but at least the situation was resolved. Once we figured the IP range for pCloud an my location, it was all solved and so far so good. I used to have those as well, but it so happens that my ISP was limiting the bandwith, due to their regional restrictions. Wanted to address a bit on the speed issues, as I saw others reporting concerns. That feeling is something I find would be difficult to part with. When I write to the tech support, at least I am certain my question will be answered in the next 2-3 hours by pCloud. I would always choose transparancy and clarity when it comes to a service. So, I would say its a question of compromise and priorities. I've written several times to other providers, but I either got some automatic robot's reply or no reply at all, whereas pCloud's agents helped me solve some cases by paying individual attention to my matter. Also, it appears to be the only cloud storage that offers 24/7 customer support. There might be some difficulties temporarily, but pCloud shows promises and is exceptionally honest and specific when it comes to such situations. They even got up to 16TB, since they also stopped Dropbox and other clouds, especially after using the Third- Party Backup to transfer their data to pCloud. Most of my colleagues also used pCloud so we kind of met there in the middle. As a tech guy with coding projects and affinity for music, the Desktop app - pCloud Drive has been a useful tool in my arsenal.
I kind of kept using pCloud because of the user- friendly interface and the Lifetime plan that proved itself to be a great investment. I also have an IceDrive and Dropbox account - currently both are free, but I used to have a subscription. I've been using pCloud for some years now.
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